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Thank you for the info.
1. Yes template was replaced.
2. Yes 4 agents enabled. We did have some entries on the other cluster server so made sure all entries in NAB matched the admin server on the db.
3. All the exisiting entries seemed to transfer OK. I've not heard of any issues from users for their previous entries.
4. OK
5. Good info. I will investigate busytime as I have not checked this as yet.
6. More good info and will investigate.
7. Will check also.
I will do some further investigation and report back. One thing I have been fixing is some illegal names for our rooms. We have a number of rooms like Training Room #1. The info I've seen doesn't mention # as an illegal char, but it looks like it is so I'm changing the rooms to Training Room No.1 etc (the room I was testing was not one of these but just want to make sure everything is as it should be)
The rnrdb is setup on a clustered server and if I do a whoowns the processing is currently on the secondary rather than the primary, but presumably this doesn't affect the operation. The servers are regularly restarted due to windows patching so will switch over to the primary next month.
Thank you again for the info. Will investigate further.
Cheers
Peter
Feedback response number WEBB886R3B created by ~Holly Minjipyplopakol on 08/09/2010